Juzt Digital Credit Card FAQs

Support Availability:

We’re here to help you take control of your experience with support that fits your schedule. Here’s how you can get in touch:

• Business Hours: Our team is available Monday to Friday, 10:00 AM to 6:00 PM ET. During these hours, we’re fully staffed to help with any questions you have, so you get the help you need right away.
• IVR System: Outside of business hours? Our 24/7 automated system is always on and has general information and resources available. Perfect for quick and easy questions anytime, day or night.
• Customer Service Representatives (CSR): For more personalized help, our reps are available Monday to Friday, 9:00 AM to 6:00 PM ET. They can help with more detailed or specific questions so you’re satisfied.
• Live Chat Support: For quick and easy help, our live chat is available during business hours, Monday to Friday, 10:00 AM to 6:00 PM ET. Perfect for quick questions without having to pick up the phone.
• Email Support: Email us anytime, and our dedicated support team will respond within 24 hours. Whether you have a detailed inquiry about your account or a quick question, we’re here to help – 24/7, 365 days a year.

If you need help outside these hours, you can always use our IVR system or message us. We’ll get back to you the next business day. We want to empower you with the proper support at the right time so your experience is seamless and stress-free.